Full Slide Deck Case Study Available at Bottom of Page.
This was a project for my UX Certification. It was my third UX Design.
My roles and responsibilities in this project
Lead User Researcher
Lead UX Designer
Wireframes
Lo/Hi-Fi Prototypes
Usability Study Lead
Problem Statement
“pengWIN needed a way to let users easily donate to their organization as well as let them see what volunteer needs were available and sign up for them”
Research
Total users interviewed
24
Usability Studies
2 Rounds
User Research Must-Haves
Quick/Easy Donations
Recurring Donation Option
Volunteer Online
User Research Pain Points
Not able to easily donate
Not knowing how their donation is being used
Not clear on when/how they can help
Paper Wireframes
Digital Wireframes
Desktop Sitemap
Lo-Fi Prototype Main User Flow
Links to Lo-Fi Prototypes in Slide Deck at Bottom
Usability Study
Mock-ups and Hi-fi Prototype
Hi-Fi Prototype Screens and Flows
Links to Hi-Fi Prototypes in Slide Deck at Bottom
Accessibility Considerations
Takeaways and Next Steps
Stephen Wilds UX Designer 